doi：10.3969/j.issn.1007-614x.2014.2.84

 摘 要 根据产科护理工作特点，制订优质护理服务的方案和计划，并组织实施。通过加强基础护理和专科护理，加强护患沟通，医护沟通，健康教育，改变排班模式，加强后勤保障等措施的落实，增强了整体服务意识，为患者提供了全程、全面、优质的护理服务，保障了医疗安全，改善了患者体验，融洽了护患关系，促进了医患和谐，提高了护理质量。

 关键词 优质护理服务 产科 护理工作

 Application of high quality nursing service in obstetrics

 Wan Li

 Department of Obstetrics and Gynecology，Pingdingshan General Hospital of ShenMa medical group of Henan Province，467000

 Abstract We formulated and implemented the high quality nursing service programs and plans according to the working characteristics of obstetric care.The overall service consciousness was enhanced by strengthening basic nursing and specific nursing ......
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