We re dedicated to providing you with the best possible service. If you want more information about any part of ANA Enterprise and what we do, or have a specific question, don t hesitate to contact us via the routes below.
For general enquires about the ANA Enterprise, American Nurses Association, American Nurses Credentialing Center, or American Nurses Foundation:
American Nurses Association
8515 Georgia Avenue, Suite 400
Silver Spring, MD 20910-3492
Customer service
Phone: 1-800-284-2378
Email: customerservice@ana.org
Permission requests
Emails:
Accreditation: accreditation@ana.org
Joint Accreditation: mmmartin@accme.org
Certification: certification@ana.org
Practice Transition Accreditation Program (PTAP): practicetransition@ana.org
Advanced Practice Provider Fellowship Accreditation (APPFA): appfa@ana.org
Magnet Recognition Program : magnet@ana.org
Pathway to Excellence Program: pathwayinfo@ana.org
ANCC National Magnet Conference : magnetconf@ana.org
ANCC Pathway to Excellence Conference: PTEconf@ana.org
Specific Inquiries:
Certification verification requests:
Go to https://www.nursingworld.org/certification/verification/
Address/Telephone Changes:
Go to My Account Update Info
Name changes:
Name changes must be submitted in writing, and should include:
Requests should be sent to:
ANCC Certification
Name Change Request
8515 Georgia Avenue, Suite 400
Silver Spring, MD 20910-3492
Team contact details
For the list of Foundation staff and their contact details, see the Foundation staff page.