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Office of Internal Oversight Services

WHO / Ala Kheir
WHO s Adam Alnour helps prepare medical supplies for delivery to health facilities and displacement camps around Aljazeera state, Sudan. June 2023.

The World Health Organization saves lives. The work of the Office of Internal Oversight Services (IOS) is vital to this endeavour. Serving as a check on the balance to the projects and programmes WHO implements, IOS ensures that the maximum number of resources supplied to WHO are provided to those in need and are used for their intended purpose. The Office achieves this through the delivery of objective and independent audits and investigations. 

Guided by its Charter, IOS may review all systems, processes, operations, functions and activities of WHO to ensure that the Organization operates with efficiency and economy; that its workforce abides by established rules, regulations and code of conduct; and that any credible allegations of misconduct are reported and investigated to ensure that a duty of care is provided to the workforce and those WHO works alongside. 
 
IOS maintains regular contact with WHO departments and collaborates closely with the accountability functions, which further contributes to strengthening the Organization s corporate values. 

 


Vision

Over the next four years, from 2024-2028, IOS aims to meet Member State assurance requirements by providing adequate oversight for US$ 8 billion in funding for a workforce of 18 000 people in 150 country offices around the world.

Mission

To provide independent and objective audit, investigation and advisory services designed to add value and improve the Organization’s operations, and to enhance the integrity and reputation of the Organization.

 

#NoExcuse podcast

Zero tolerance for sexual misconduct as part of workplace culture, WHO's new normal.

Photo of Lisa McClennon, smiling and looking into the camera. Episode 9: Decoding the challenges: insights into sexual misconduct investigations In this episode, we discuss with Lisa McClennon, Director of the Office of Internal Oversight Services (IOS) at the WHO, the vital role of investigations in fostering accountability and preventing future misconduct...
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